avid hotels - Chicago O Hare - Des Plaines

The breakfast was excellent. Good location, room is big and comfortable.

Staff was friendly and helpful, shuttle was readily available to make pick ups and drop offs (to the airport) even if I was the only traveller. Going downtown, you can take the hotel shuttle to airport, then get the blue line. Room was clean and facilities were modern. No water in room though. You had to buy water.

The room was clean and the bed very comfortable. The free breakfast was tasty and had a lot of options. However, the staff was great! I got in late and Robert (shuttle driver) was friendly and got me to the hotel quickly. After checkin, I wanted to grab a bite across the street before they closed. The desk clerk offered to watch my bags so I wouldn't lose time, and Robert (who was getting off work) offered to run me over to the restaurant. In the morning, I needed to go back to the airport to get a rental car. Robert to the rescue again. He advised the actual place to go was just a few blocks down the road and, of course took me there.

Enjoyed the breakfast. It included fruit, pre-made omelettes (I appreciated the vegetarian option-it was tasty and the only ssavory item in the menu for me), cereal, oatmeal packages, boiled eggs, tea (although only caffeinated options, sadly for me), milk (even almond milk!), bread, bagels, and etc. The staff working during breakfast time was very pleasant and nice. The premises looked very clean, and there were employees cleaning the inside--and the outside (parking lot).

We chose the O Hare location for affordability and easy access via subway from the Rosemont Park and Ride lot to downtown (about 45 mins), bypassing the 24/7 Chicago rush hour and exorbitant parking rates. The Avid Hotel was perfect for us. It is quite different from standard lodging. Rooms and public spaces are designed to provide the convenience of home rather than the comfort of home. There are no clubby chairs or heavy furniture. Everything is functional and sensible in an IKEA sense. Light, air, internet, television, plumbing were working as expected. Our room with a king-sized bed and a large window was bright and airy. It was not large but did not feel confining. Being new, the hotel was quite clean, and the service was efficient and friendly. We did not use the airport shuttle. The hotel modestly calls its breakfast "continental", but it is more extensive than most.